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Everything you need to know about ordering, customizing and receiving HULKMAN material handling equipment.
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How quickly do you respond to inquiries?
We respond to inquiries within one hour.
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Can you handle shipping documentation and customs?
Yes. Our experienced export team handles container loading and shipping documentation to keep your delivery on schedule.
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Can the forklifts perform loading/unloading inside a container?
Yes, depending on the model and lifting height. Tell us your container specs and we’ll recommend a suitable model.
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How are the forklifts packed and shipped?
Machines ship in nude packing with necessary protection. As a guide: a 1-unit order typically ships LCL; 2–3 units fit a 20ft container; 4–6 units fit a 40ft container. For larger orders, we’ll advise the most suitable packing method.
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Do you offer SKD/CKD supply?
Yes. We can ship in SKD (semi-knocked-down) or CKD (completely-knocked-down) form to reduce freight and import duties, and support local assembly in your market.
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What are your payment terms?
Our standard terms are 30% deposit in advance, with the remaining 70% paid before shipment. We accept T/T and other common international payment methods.
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How do I request a quote?
Simply click “Request a Quote”, tell us the model, quantity and your application, and our team will respond within one hour with pricing and specifications.
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Can I order a sample before placing a bulk order?
Yes. Most models can be ordered as a single sample unit before you commit to a larger order.
