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Everything you need to know about ordering, customizing and receiving HULKMAN material handling equipment.
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How quickly do you respond to inquiries?
We respond to inquiries within one hour. -
Can you handle shipping documentation and customs?
Yes. Our experienced export team handles container loading and shipping documentation to keep your delivery on schedule. -
Can the forklifts perform loading/unloading inside a container?
Yes, depending on the model and lifting height. Tell us your container specs and we'll recommend a suitable model. -
How are the forklifts packed and shipped?
Machines ship in nude packing with necessary protection. As a guide: a 1-unit order typically ships LCL; 2–3 units fit a 20ft container; 4–6 units fit a 40ft container. For larger orders, we'll advise the most suitable packing method. -
Do you offer SKD/CKD supply?
Yes. We can ship in SKD (semi-knocked-down) or CKD (completely-knocked-down) form to reduce freight and import duties, and support local assembly in your market. -
What are your payment terms?
Our standard terms are 30% deposit in advance, with the remaining 70% paid before shipment. We accept T/T and other common international payment methods. -
How do I request a quote?
Simply click "Request a Quote", tell us the model, quantity and your application, and our team will respond within one hour with pricing and specifications. -
Can I order a sample before placing a bulk order?
Yes. Most models can be ordered as a single sample unit before you commit to a larger order. -
What is your minimum order quantity (MOQ)?
Our MOQ is just 1 unit. You can order a single machine — ideal for sample testing or small operations — with no minimum quantity restriction. -
How long does charging take, and how long can it run?
A standard lead-acid battery typically takes 6–8 hours to fully charge and runs for around 6 hours of continuous operation. Lithium battery options offer faster charging. -
Can the forklift run on lithium battery?
Yes. All our electric models can be equipped with an optional lithium battery. -
Do your forklifts meet Euro 5 and EPA emission standards?
Yes. We supply Euro 5 compliant engines for the European market and EPA-certified models for the US market. -
Do you offer Japanese engines?
Yes. Our diesel forklifts are available with original Japanese ISUZU or Mitsubishi engines — your choice. -
What engine brands do you use?
Depending on the model, we equip engines from trusted brands including Xinchai, ISUZU and Mitsubishi. -
Do you offer OEM/ODM services?
Yes. We provide OEM (build to your brand) and ODM (design & build to your specification) services. You can customize color, logo, size and functional features to match your brand and market. -
What makes HULKMAN different from other suppliers?
Two things. First, we're a one-stop source — from manual pallet trucks to autonomous robots, you source your entire fleet from one manufacturer. Second, we develop our AGV/AMR intelligent logistics technology in-house, including robot chassis, control algorithms, laser navigation & positioning, fleet scheduling and warehouse management software (WMS), all with independent intellectual property. -
What load capacities are available?
Our forklifts cover a wide capacity range, from light-duty warehouse equipment up to 10-ton+ internal combustion models. Tell us your load and we'll recommend the right model. -
What products does HULKMAN manufacture?
We offer a full range of material handling equipment: internal combustion forklifts (diesel & LPG), electric forklifts, warehouse equipment (reach trucks, stackers, pallet trucks, order pickers), intelligent AGV/AMR robots, rough terrain forklifts, telehandlers and manual handling equipment. -
Is HULKMAN a manufacturer or a trading company?
HULKMAN is a manufacturer. Founded in 2010, we operate a 300-acre production base with an annual capacity of 30,000 units, producing over 209 product variants across six product lines.
